Using Your Card Abroad

Worried about taking your cash around? Don’t! Our Cards have you covered. Just relax and enjoy all the convenience and security of using your UBA Card to pay for goods and services, just like you do at home.

Looking forward to your next holiday?

Of course you are, and it could be much more enjoyable if you take your UBA Debit Card and your Prepaid Card along.

Using Your Cards Abroad

Looking forward to your next holiday? Of course you are, and it could be much more enjoyable if you take your UBA Debit Card and your Prepaid Card along. Worried about taking your cash around? Don’t! Our Cards have you covered. Just relax and enjoy all the convenience and security of using your UBA Card to pay for goods and services, just like you do at home. In fact, MasterCard and Visa Debit Cards are accepted at 30 million locations worldwide and you can withdraw cash from any ATM where you see the MasterCard or Visa logo. And very soon, you will also be able to use your Verve Debit Cards at some select ATMs worldwide.

We take a responsible approach to Customers’ money, so we are open about the charges for using your UBA Debit or Prepaid Card abroad.

You can now buy all that your heart desires with your cards. If you are a customer of UBA Tanzania , you can spend up to $5,000 per day or the equivalent in TZS, on your TZS denominated Debit or Prepaid cards.

 TZS 6,000 will be charged for cash withdrawals from an overseas ATM. This fee also attracts the mandatory 18% VAT for the government.

Paying in TZS

When using a UBA Debit or Prepaid card abroad, watch out for a practice known as dynamic currency conversion where you are given the option of paying for goods and services in either TZS or the local currency. While this may seem like an appealing proposition, as you’ll know exactly how much you are spending, as a general rule, you should choose to pay in the local
currency. This is because many restaurants and retailers may use an unfavourable rate of exchange to convert the price, which means you could end up paying over the odds. Foreign Exchange Products Buy and exchange foreign currency, at competitive rates. Available in UBA business offices in Tanzania.

We serve all customers; you do not have to be a UBA account holder! • Purchasing traveling allowances is easier and faster • All foreign currency purchases can be transacted conveniently on UBA card • Added security

  • Where can I purchase foreign exchange?
  • Do I have to be a UBA account holder to buy foreign currency from UBA business offices?
  • Can a traveler buy all three currencies at the same time?
  • Are children entitled to buy foreign exchange?
  • Can I still buy foreign exchange, even if I do not want up to my maximum travel allowance
  • Does UBA Treasury and business offices deal in all the currencies in the world?

CFC@ubagroup.com

Customerservicetz@ubagroup.com   

cfc@ubagroup.com

To register all customer complaints, kindly send an email to CFC@ubagroup.com or dial any of our friendly customer service lines.